1. Describe the item
Include the furniture type, size and whether it is new, used, custom-built or restored.
Local delivery
Large, used, restored and custom pieces need practical delivery details. The enquiry process keeps access, timing and care clear from the start.
Service area
Delivery availability depends on the item, access, distance and timing. Customers should include the suburb or area, item size and any access notes when enquiring.
Email-ready details
Include the furniture type, size and whether it is new, used, custom-built or restored.
Let us know about narrow entries, steps, lifts, gates or tight parking.
Provide the suburb or local area so delivery feasibility can be discussed.
The agreed details can be kept clear in writing before delivery is arranged.

Why it matters
This is especially important for heavier timber pieces, restored furniture, larger outdoor settings and used items that may need careful handling.